Many veterans feel disconnected with the VA. They regard it as a huge bureaucracy that is very impersonal and unhelpful. The vets get frustrated because they do not know where to turn for help. American Thinker interviewed veterans and others involved with the VA to reveal some personal examples and to see if the complaints are justified.
Perception is reality, and no matter how the VA administrators try to sugarcoat the problems, they still exist. Retired Army Colonel David Sutherland sees the problem as originating from the time the soldier makes the transition from military to civilian life. He explained that the troops deploy as units, not as individuals; yet, as they arrive home “the bonds formed on the battlefield are ripped apart which creates this disconnect. There must be a recognition that each vet is a unique individual.”
Retired Army Major Ben Richards agrees, and cites his personal experience, having received a traumatic brain injury while fighting in Iraq. “I have such low regard for the VA. I have never been treated in my life as poorly as I had with the VA. I get more stress when I think about going there. My experience is that people blame others or pass the buck to someone else.” He told his story of how a VA doctor reviewing his condition had not even read his records, and showed no personal regard for him. He considers himself one of the lucky ones since he was able to seek outside help from a doctor who is providing pro bono services.
Read the rest at American Thinker